Delivery Policy

If any extra charges whatsoever for postage, packaging an shipping may occur for delivery at any destination worldwide you will be liable for the payment before any product will be released for postage, packaging and shipping. Therefore as soon as payment for the products have been received you will be emailed ( within 24-48 hours ) an invoice for any postage, packaging and shipping costs that may arise. The invoice needs to be paid before the products will be released.

If all payments have been received the products will be released within 24-48 hours.

It usually takes 7 - 10 working days for products to reach the destination, but we at Wondernut Shop will not be liable if products do not reach the intended destination.

We do not controll any courier company or customs border.

As soon as the products have been released you will receive an email with the tracking number and courier company contact details so that you can follow up on your delivery.

It is your resposibility to make sure that the customs border will accept the product into the country. ( If outside of the borders of South Africa )

We at Wondernut Shop is not liable for products that have not been received due to incorrect information provided by you.